How much is your shipping fee?


The shipping fee is reflected on your invoice during the ordering process.


At what time will the product I purchased be delivered?

Your order will be delivered by DHL e-Commerce between 09:00 and 17:00
Delivery you specified during business hours (weekdays and Saturdays)
is sent to the address.


Same day shipping does not work on Sundays and public holidays.

My order has been shipped. Address /
I want to change my name.

+90 536 so that we can forward your current address / name information to the cargo company.
From our Whatsapp line at 706 29 72
You can contact us.

Are deliveries made on public holidays?

Cargo companies do not deliver on public holidays.

When do you deliver the product I purchased?

Your order will be shipped within 1-5 business days.
is delivered.

Delivery to you by cargo companies within 1-3 business days on average.
is being done.



My order is not at my address
came?

The cargo company delivers your order to the address you specified.
In case you cannot be found at your address, we will give you detailed information about your cargo.
The cargo that follows the transportation process will contact you and tell you where your cargo is
It will notify you that it is at the branch. Usually, your package will be sent to the nearest courier company to your address.
It will be left at the branch and you must pick it up from the branch within 3 business days. Otherwise
Otherwise, the cargo will be sent back to us.



If you wish, you can receive your cargo via the Whatsapp number provided to you by the cargo company.
You can get detailed information about.

Why do you send the invoice on the package?



Legally, you will receive the invoice for your order.
There is a requirement to send and write name and surname on the package.